Seasonal Store Support Specialist - Madison Avenue

Summary

Seasonal Store Support Specialist providing elevated client service and operational assistance to the store team. Acts as a sales support and clienteling resource, handling inquiries, transactions, and administrative tasks to enhance the shopping experience.

Responsibilities

• Facilitate the sales process and provide exceptional hospitality and product assistance on the sales floor.
• Build and maintain client relationships through email, phone, hand-written notes, and clienteling tools.
• Support CRM initiatives by recording and updating client information and promoting new products via personalized outreach.
• Assist with store merchandising, replenishment, inventory accessibility, and visual display maintenance.
• Provide operational and administrative support to client advisors to ensure seamless store operations.

Requirements

• 2+ years of sales or sales support experience, preferably in luxury retail.
• Proficiency with Microsoft Office, SAP, and other digital tools.
• Strong attention to detail, customer service, and teamwork skills.
• General knowledge of sales, operations, and inventory management.
• Ability to lift and move up to 40 pounds.