Summary
The Security Manager leads and develops the security team at The Landmark to protect employees, clients, and company assets while enhancing the store experience. This role partners with the Security Director to manage security operations, physical systems, incident response, investigations, and event security while contributing to store safety and service goals.
Responsibilities
- Lead and motivate security team to maintain Global Protection Standards and strong security culture.
- Optimize schedules to ensure coverage during peak hours, events, and overnight as needed.
- Oversee emergency preparedness and serve as point person during incidents.
- Develop and manage internal investigation program to deter internal collusion and investigate theft.
- Maintain relationships with external partners including law enforcement and vendors.
- Ensure physical security systems such as CCTV, alarms, locks, and access controls are functioning and maintained.
- Partner with store operations and Risk Management to identify shrink reduction opportunities.
- Support client events by planning security, conveyance, and reporting requirements.
- Hire, coach, and develop security talent and execute talent action plans.
Requirements
- High school diploma required; college degree preferred.
- Minimum 4 years retail management or security related experience such as law enforcement, military, or private security.
- Authorization to work in the United States.
- Ability to work retail store hours including nights, weekends, and holidays.
- Strong verbal and written communication skills and interpersonal abilities.
- Strong computer skills and ability to manage schedules and security systems.
- Sense of urgency with ability to identify problems and take appropriate action.
- Integrity and ability to work cooperatively with internal and external stakeholders.
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