Selling Associate - Coral Gables

As a Selling Associate at Neiman Marcus Coral Gables, you will play a vital role in enhancing the client experience during our busiest season. Reporting to a Senior Manager, you will ensure exceptional customer service and contribute to a people-first environment.

• Warmly welcome clients into Neiman Marcus and transition them to the appropriate associate based on service needs.
• Serve in different areas of the store based on business needs.
• Process efficient Point of Sale transactions as needed.
• Handle escalated issues by connecting customers with management.
• Follow up on customer requests, questions, and needs.
• Support BOPIS, Curbside pickup, and Alterations in partnership with Operations team and Managers.
• Enhance client experience by introducing services such as Alterations, Personalization, and package carry-out or delivery.

• Minimum 1 year of experience in customer-centric roles with proven ability to sell products and services.
• Familiarity with retail and mobile technologies.
• Willingness to work a flexible schedule including nights, weekends, and holidays.