SummaryAs a Selling Supervisor at Aventura Mall, you will be an ambassador of best practices, partnering with management to mentor and lead the sales team. You will deliver personalized shopping experiences and ensure the Givenchy client experience is consistently met, both in-store and through omni-channel and outside events.
Responsibilities- Achieve and exceed monthly and annual sales targets.
- Maintain personal accountability for performance objectives.
- Recommend merchandise across all channels using an omni-channel approach.
- Stay updated with market trends and competitors.
- Maintain product knowledge to best service client preferences.
- Implement the Givenchy Selling philosophy and ceremony.
- Mentor and train new hires, encouraging team collaboration.
- Deliver extraordinary guest experiences using unique style.
- Develop client relationships to drive loyalty and spend.
- Communicate with guests through personalized notes, calls, and emails.
- Capture customer data through client discovery.
- Optimize hospitality and store amenities for personalized experiences.
- Drive business by being a styling visionary.
- Take proactive actions on client feedback.
- Create CSR opportunities based on client passions and social involvement.
- Perform duties in operations, visual merchandising, after care, and inventory control.
- Adhere to company policies and procedures.
Requirements- 3-5 years of retail, hospitality, or cross-industry experience.
- Bachelor’s degree preferred.
- Excellent communication and presentation skills.
- Advanced knowledge of Microsoft Office, Outlook, and ZOOM.
- Experience managing multiple commitments diplomatically.
- Key Holder experience.
- Multilingual is a plus.
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