SummaryAs a Selling Supervisor at Givenchy Miami Design District, you will play a pivotal role in delivering personalized shopping experiences and mentoring the sales team to uphold Givenchy's legacy of luxury fashion. You will be responsible for ensuring the highest standards of customer service and sales performance, both in-store and through omni-channel initiatives.
Responsibilities- Consistently achieve and exceed monthly and annual sales targets.
- Maintain personal accountability for individual performance objectives.
- Apply an omni-channel approach to recommend merchandise across all channels.
- Stay up to date with current market trends and competitors.
- Maintain a deep understanding of the brand’s product knowledge for all categories.
- Demonstrate and implement the Givenchy Selling philosophy and ceremony.
- Mentor and train new hires and encourage team collaboration.
- Embody the Givenchy brand in every customer interaction.
- Deepen relationships with clients to drive loyalty and spend.
- Cultivate new and existing guests with ongoing communication.
- Capture customer data through client discovery.
- Implement best practices to create unique and personalized experiences.
- Drive business by being a styling visionary of seasonal products.
- Take proactive actions on client feedback.
- Identify CSR opportunities through client passions and social involvement.
- Perform other duties as assigned, including operations and visual merchandising.
Requirements- 3-5 years of experience in retail, hospitality, or cross-industry roles.
- Bachelor’s degree preferred.
- Excellent communication skills in verbal, written, and listening.
- Strong presentation skills.
- Advanced knowledge of Microsoft Office, Outlook, and Zoom.
- Experience managing multiple commitments diplomatically.
- Key Holder experience.
- Multilingual abilities are a plus.
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