Selling Supervisor

Summary

Responsible for achieving individual and boutique sales goals while supporting customer service and maintaining operational and asset protection standards in a luxury retail environment. Works collaboratively with the sales team and selling support to ensure merchandise readiness, POS accuracy, and a high level of client service.

Responsibilities

• Meet monthly and annual individual sales targets and contribute to boutique team results.
• Organize and maintain workstation and selling floor merchandising and stock levels.
• Process POS transactions accurately including receipts, CRM updates, SKUs, payments and client verification.
• Perform opening and closing till procedures and report variances to management.
• Manage returns and exchanges and obtain management approval for exceptions.
• Support inventory tasks including tagging, ticketing, replenishment and cycle counts.
• Follow asset protection procedures including alarm protocols, key log controls and bag checks as applicable.
• Provide high levels of client service including greeting, assistance and packaging at POS.

Requirements

• 2+ years of selling and or supervisory experience.
• Experience in a luxury retail environment preferred.
• Strong relationship development and communication skills.
• Ability to multi task, stay organized and work independently and in a team.
• Open availability to meet business needs including varied schedule.
• Ability to lift 0-25 lbs without assistance.
• Attention to detail for POS accuracy and asset protection procedures.