SummaryAs a Senior Client Advisor at James Perse Malibu, you will play a crucial role in achieving sales objectives and fostering client relationships. You will exemplify customer service excellence and uphold visual and operational standards. In the absence of Store Management, you will oversee store operations and staff.
Responsibilities- Achieve daily, monthly, and annual sales targets and key performance indicators.
- Establish and manage client relationships consistent with James Perse standards.
- Set the example for exceptional customer service and store standards.
- Maintain the selling floor, merchandise, visuals, and store standards.
- Grow existing client base and reach new prospects through networking and outreach.
- Support operational tasks and projects.
- Open and close the store and conduct all opening and closing procedures.
- Possess local market knowledge of clientele base and brand competitors.
- Participate in special events and projects as needed.
- Adhere to all store and company procedures while maintaining operational excellence.
Requirements- High School Diploma or GED required; College Degree preferred.
- Prior experience in a retail/boutique store with high-end goods and clientele-oriented sales.
- Established clientele following is ideal.
- Experience in a retail environment with open scheduling availability.
- Outgoing, energetic, and professional demeanor.
- Strong interpersonal and communication skills.
- Independent work ethic, excellent time management, and high integrity.
- Ability to handle customer interactions courteously and professionally.
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