Senior Client Advisor - Keystone

As a Senior Client Advisor at Gucci Keystone, you will represent the brand to clients, guiding them through every stage of the buying journey. You will provide style and product advice, ensuring the best possible experience for our customers. You will also monitor sales flow and run promotional activities to meet high standards on sales and services.

• Guide clients through the buying journey, from collection discovery to returns or exchanges management.
• Provide support on styles, product characteristics, and trends.
• Monitor sales flow and run promotional activities.
• Mentor junior roles and ensure high standards on sales and services.

• 3+ years of experience in retail or a related field.
• Strong ability to provide style and product advice.
• Excellent communication and customer service skills.
• Ability to monitor sales flow and run promotional activities.