Senior Client Advisor - Miami Design District

As a Senior Client Advisor at Valentino in the Miami Design District, you will embody the brand's values and lead by example in delivering exceptional client service and sales performance. You will mentor junior staff and ensure a personalized and exceptional client experience at every touchpoint.

• Exceed individual sales targets and drive overall store sales objectives through proactive client engagement and strategic selling techniques.
• Retain existing clients and recruit new clients by creating bespoke engagement strategies.
• Master the client journey to create strong long-term relationships and deliver the Valentino Couture Service impeccably.
• Possess expert-level knowledge of Valentino creations and effectively communicate their stories.
• Ensure full compliance with operational guidelines and support the execution of main operational and administrative tasks.
• Mentor junior staff to achieve exceptional client service and sales performance.

• 4-5 years of experience working in luxury retail.
• Strong team collaboration and mentorship skills.
• Strategic communication and operational acumen.
• Proactive problem-solving abilities.