Summary
The Senior Client Advisor is a full-time retail position at the Soho store responsible for driving sales and developing lasting client relationships. The role sets the standard for customer service, visual merchandising, and store operations and oversees the store and staff when management is absent.
Responsibilities
- Achieve daily, monthly, and annual sales targets and key performance indicators.
- Develop and maintain relationships with existing and prospective clients and manage client communications.
- Provide exceptional customer service and ensure an elevated client experience on the selling floor.
- Maintain merchandise presentation, visual standards, and overall store appearance.
- Support operational tasks including opening and closing procedures and special projects (inventory, sample sales, events).
- Assist in overseeing store staff and operations in the absence of store management.
Requirements
- High school diploma or GED required; college degree preferred.
- Prior experience in a retail or boutique environment with high-end products and clientele.
- Ideally has an established clientele or demonstrated ability to build client relationships.
- Availability for open scheduling in a 7-day-a-week retail environment.
- Strong interpersonal and verbal/written communication skills and professional demeanor.
- Independent work ethic, excellent time management, integrity, and composure handling customer interactions.
