SummaryAs a Senior Group Director Fashion Retail at Chanel, you will be a key leader in our Fashion Retail Leadership Team, driving strategic objectives and enhancing client experiences across our boutiques in the Florida region. You will collaborate with various divisions to ensure a seamless client experience and champion a client-centric mindset.
Responsibilities- Act as the voice of the region, making strategic recommendations to support retail business objectives.
- Champion a client-centric mindset across all levels of the Boutique organization.
- Collaborate with Watches and Fine Jewelry and Fragrance and Beaute divisions for consistent client experiences.
- Galvanize Boutique leaders around Chanel's vision and strategic focuses.
- Identify industry trends and maintain awareness of competitor activities.
- Encourage empowerment and development of employees through visible leadership.
- Provide consistent vision on talent evaluation and performance management.
- Drive Diversity and Inclusion initiatives in partnership with leadership and HR.
- Instill an operational mindset and support operational efficiency.
- Partner with stakeholders to improve process efficiency and enhance client experience.
- Ensure compliance with internal and external regulations.
Requirements- Minimum of 12 years of experience in a multi-boutique or store environment.
- Bachelor’s degree or equivalent experience preferred.
- Partially remote role requiring a minimum of three days in-person boutique presence.
- Ability to travel up to 60%, including international travel.
- Proficiency in MS Office applications.
- Strong communication and relationship-building skills.
- Analytical strength to identify business trends and provide strategic recommendations.
- Ability to use discretion and independent judgment.
- Strong critical thinking capability.
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