SummaryAs a Senior Manager in Eyecare Business Development Operations, you will play a pivotal role in enhancing business and patient satisfaction while driving financial growth. You will be responsible for identifying, evaluating, developing, and launching practice opportunities within our affiliated partner optometric practices, executing long-term strategic goals informed by market knowledge and operational activities.
Responsibilities- Identify business and procedural opportunities within affiliate practices and partnered retail optical brands.
- Manage and partner with affiliate practices and retail optical brands.
- Hold partners accountable for staffing, support, and practice building activities.
- Execute affiliate practice administrations and initiatives.
- Train retail optical leaders and staff on systems, billing, and POS usage.
- Create business development strategies and drive new business.
- Analyze reporting and analytics for key business metrics.
- Present results and metrics to leadership.
- Attend industry functions, such as association events and conferences.
- Develop a growth strategy focused on financial gain and patient satisfaction.
- Provide in-office support and direct management as needed.
Requirements- Bachelor’s degree or equivalent work experience.
- 7+ years working experience within Optical Retail.
- 5+ years’ experience in management and/or leadership positions.
- Strong ability to balance multiple priorities simultaneously.
- Ability to see the big picture and prioritize highest business impact.
- Excellent interpersonal skills with ability to build relationships across all functions/levels.
- Strong oral and written communication skills.
- Strong working knowledge of store operations.
- Critical thinking/Analytical skills.
- Ability to influence/negotiate.
- Entrepreneurial drive and analytical mindset.
- Availability to travel up to 60% per year.
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