SummaryThe Sr. Manager, Technical Program Management will support our critical vertical businesses within Store Technology teams and be a key member of our leadership team, leading complex and cross-team programs to drive the vision and technology along with our software engineers and business stakeholders. This vision will enable a seamless and productive experience for our stores with technology.
Responsibilities- End to end ownership of cross-functional projects, including product definition, roadmap planning, resource planning and project execution.
- Lead and manage a team of TPMs, growing and developing an incredible team of talented and motivated tech program managers.
- Help establish consistency and definition of programs across the Store tech team and rhythm of the business for the TPM team to excel.
- Collaborate with product groups and partner teams to support cross functional programs.
- Lead the definition and execution of strategic projects across multiple verticals to deliver value to our stores.
- Own direct communication with leadership team.
- Provide strategic vision for the TPM discipline and continually improve the team and how we support programs.
- Drive the delivery of critical business initiatives, managing all aspects of the project such as project planning, risk management, communication, and implementation planning.
- Identify innovative solutions to project deadlocks and resolve issues and constraints through consensus and sound judgment.
- Hire capable and motivated talent/teams that can deliver swiftly and predictably, adjusting in an agile fashion to deliver solutions aligned with business needs.
Requirements- Bachelor’s degree in computer science or equivalent combination of technical education and work experience.
- 7+ years of experience delivering complex software solutions as a Technical Program Manager.
- 3+ years of experience in hiring, managing and developing people.
- Technology background, with a deep understanding of software development, passion for data and analytics.
- Proven track record of leading large cross-functional software projects.
- Exceptional customer relationship skills including the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches.
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