Sewer - Fashion Island

Summary

Provide high quality sewing and pressing services for customers in the alterations shop, meeting department standards and completing work on time. Utilize store technology to manage alteration orders and collaborate with the alterations and store team to deliver customer expectations. Follow Nordstrom processes and maintain productivity while supporting a flexible schedule based on business needs.

Responsibilities

• Perform sewing and pressing tasks according to company guidelines and service standards
• Complete alteration orders and meet individual and department productivity goals
• Execute workload and follow through on customer needs to complete items on time
• Utilize store technology to manage and organize customer alteration requests
• Maintain organization and prioritize multiple tasks in a fast paced environment
• Collaborate with alterations and store team to deliver customer expectations
• Safely operate sewing and pressing machinery and standard alterations equipment

Requirements

• Previous sewing and pressing experience, preferred minimum of 2-3 years
• Clear professional communication with coworkers and customers
• Ability to stay organized and prioritize multiple customer requests
• Willingness to learn and safely operate sewing and pressing machinery
• Ability to work a flexible schedule based on business needs
• Commitment to meeting productivity and quality standards