Sewer - Old Orchard Center

Summary

The Sewer/Presser provides high-quality alterations and pressing services, ensuring customers receive timely and professional garment care. This role completes sewing and pressing tasks according to store guidelines, manages customer alteration needs using store technology, and contributes to department productivity and teamwork.

Responsibilities

• Perform and complete sewing and pressing tasks according to Nordstrom guidelines and service standards
• Execute workload, follow through on customer needs, and complete alteration items on time
• Meet department and individual productivity goals while following proper processes and procedures
• Utilize store technology to manage and organize customer alteration orders
• Deliver customer expectations through teamwork and collaboration within the Alterations and Store Team

Requirements

• Previous sewing and pressing experience, preferred minimum of 2-3 years
• Clear, professional communication with coworkers and customers
• Ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment
• Willingness to learn and safely operate sewing and pressing machinery and standard alterations equipment
• Ability to embrace a flexible working schedule based on business needs