Shoe Care Specialist - Shops at Merrick Park

As a Shoe Care Specialist at Shops at Merrick Park, you will be responsible for providing exceptional shoe care services, including shining and minor repairs, while ensuring customer satisfaction and maintaining organized workstations.

• Perform shoe care tasks according to Nordstrom guidelines and service standards.
• Organize and maintain the shine stand to meet customer expectations.
• Shine shoes and provide consultations on shoe care and minor repairs.
• Utilize store technology for customer transactions and record-keeping.
• Meet department and individual productivity goals.
• Communicate supply needs to the manager promptly.
• Maintain accurate records of shoe care transactions and daily tips.
• Assist with other shoe stock and cleaning tasks as needed.

• Basic math, organization, and written communication skills.
• Preferred minimum of 1-2 years of shoeshine experience.
• Ability to build relationships with customers, peers, and leadership.
• Willingness to learn and take ownership of personal growth and accountability.
• Ability to work independently with minimal direction.
• Flexibility to work a schedule based on business needs.