Showroom Administrator - Service Consultant

Summary

The Showroom Administrator - Service Consultant coordinates service orders and showroom administration to deliver an exceptional aftercare experience. The role supports clients and colleagues while helping maintain efficient showroom operations and high service standards.

Responsibilities

• Coordinate, prioritize, and follow up on service orders.
• Manage special orders and spare parts while supporting showroom workflow.
• Ensure showroom administration follows company procedures and identify opportunities to improve efficiency.
• Provide consistent client and colleague support, including timepiece strap or bracelet changes and sizing.

Requirements

• Technical knowledge of timepieces and ability to change or size straps and bracelets.
• Strong project, planning, change, and time management skills.
• Excellent communication and interpersonal skills.
• Numeracy and ability to analyze performance and make effective decisions.
• Results-focused approach to business and client needs.
• Availability to work showroom hours, including evenings and weekends.