Specialist Designated Beauty Advisor - Yorkdale

As a Specialist Designated Beauty Advisor at Holt Renfrew, you will cultivate deep, long-lasting relationships with customers to boost sales, service, and loyalty. You will be responsible for achieving sales targets for your assigned brand, while working in a dynamic, fashion-driven environment.

• Deliver extraordinary service to all customers consistently.
• Exceed personal and brand sales and service goals.
• Build a loyal client base by acquiring new customers and retaining existing ones.
• Share expert product knowledge with the store selling team.
• Maintain relationships with buyers, vendors, and selling managers.
• Drive brand sales through marketing opportunities and event execution.
• Attend educational sessions including product knowledge and seminars.
• Perform floor recovery, visual merchandising, and related sales support tasks.
• Communicate with clients about events, merchandise requests, and follow-ups.
• Resolve customer service issues and collaborate with management on complex issues.
• Comply with Health & Safety policies.

• High school diploma.
• Proven ability to exceed sales targets.
• Collaborative and team-oriented.
• Able to work in a fast-paced, multi-tasking environment.
• Flexible schedule including nights, weekends, and holidays.
• Minimum of 2 years experience in a commission-based sales environment.
• Prior retail sales experience in a luxury environment preferred.
• Entrepreneurial, competitive, and self-motivated.
• Fully bilingual in French and English.