SummaryAs a Specialist Designated Sales Associate, you will develop deep, long-lasting relationships with customers to increase sales, service, and loyalty. You will be responsible for achieving sales targets for your assigned brand, with compensation based on commission tied to personal sales and brand volume targets.
Responsibilities- Consistently deliver extraordinary service to all customers.
- Exceed all personal and brand sales and service goals and targets.
- Build a loyal personal client base by acquiring new customers, developing existing clients, and retaining loyal clients.
- Share expert product knowledge with the entire store selling team.
- Maintain solid relationships with buyers, vendors, and selling managers.
- Drive brand sales by identifying key marketing opportunities and executing events.
- Attend all educational sessions, including product knowledge and vendor seminars.
- Perform floor recovery, visual merchandising, price changes, and related sales support tasks.
- Communicate regularly with personal clients regarding in-store events, merchandise requests, and sales follow-up.
- Resolve all customer service issues and partner with selling management on issues outside of guidelines.
- Comply with all Health & Safety policies and requirements.
Requirements- High school diploma.
- Proven ability to exceed sales targets.
- Highly collaborative and able to work in a team-oriented environment.
- Able to work in a fast-paced environment with minimal supervision.
- Flexible work schedule including nights, weekends, and holidays.
- Minimum of two years’ experience in a commission-based sales environment.
- Prior retail sales experience as a product specialist in a luxury environment preferred.
- Entrepreneurial, competitive, self-confident, and self-motivated.
- Fully bilingual in French and English.
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