Summary
The Learning & Development Specialist supports the Global Learning & Development and DEIB team to design and deliver high-quality learning experiences across the employee lifecycle. This role focuses on program execution, logistics, content preparation, and participant experience for virtual and in-person programs. The position is based in person at the Corporate Headquarters in New York, NY and emphasizes operational excellence and inclusivity.
Responsibilities
- Support seamless execution of virtual and in-person learning programs, workshops, and flagship experiences.
- Prepare program materials, facilitator resources, multimedia content, and participant communications.
- Manage enrollment, attendance tracking, nomination processes, and program administration.
- Coordinate vendors, schedules, contracts, payments, logistics, and event details.
- Maintain learning records, track participation and effectiveness metrics, and support feedback collection and evaluation.
- Support team operations including monthly zone calls, knowledge sharing, and budget administration tasks.
Requirements
- Bachelor's degree in Human Resources, Business, Education, Organizational Psychology, Communications, Hospitality, or related field.
- 3-5 years of experience in learning & development, talent development, HR, event coordination, employee experience, or related field.
- Experience supporting delivery of learning programs, workshops, or leadership development initiatives.
- Strong organizational skills, attention to detail, and ability to manage multiple priorities and deadlines.
- Proven event coordination and logistics skills and strong written and verbal communication abilities.
- Proficiency with collaboration tools such as SharePoint, Excel, Miro, and presentation software; collaborative mindset and ability to build cross-functional relationships.
