Summary
The Point of Sale Specialist is responsible for delivering efficient, accurate and high‑touch transaction processing to support the boutique sales floor. This role owns cash wrap operations, assists with opening and closing register procedures, and supports client service and digital engagement to enhance the customer experience.
Responsibilities
- Accurately and efficiently process sales transactions, receipts, refunds, and credits at the point of sale.
- Manage the cash wrap area including stocking packaging, supplies, and coordinating POS closing workflows and deposits.
- Bag, box, and gift wrap merchandise to brand standards and ensure proper transaction documentation.
- Capture complete and accurate client data during transactions and encourage client use of digital tools.
- Support opening and closing procedures, check refund processes, and assist boutique colleagues to maximize client‑facing time.
Requirements
- Minimum 1 year of related experience, including prior point of sale experience in a service or retail environment.
- Comfortable operating registers and POS technology; experience with point‑of‑sale systems preferred.
- Strong attention to detail, organizational skills, and excellent communication and interpersonal abilities.
- Ability to handle cash and confidential client information responsibly; able to lift 15 lbs and stand for extended periods.
- Flexible availability including late nights, weekends, and some holidays; foreign language skills preferred.
