Specialized Operations Associate

As a Specialized Operations Associate, you will be responsible for the daily operations of the General Office and Jewelry Department under the guidance of the Assistant General Manager, Operations. You will ensure smooth operations by managing various tasks and maintaining high standards of service.

• Open the store, manage safe, controller, registers, and distribute reports.
• Maintain daily functions including cash entry, bank deposits, chargebacks reconciliation, and cash counting.
• Resolve customer issues and process payments and packages.
• Follow Jewelry Standards and Shipping Guidelines, and manage jewelry inventory and processing.
• Ensure case counts are completed and discrepancies reconciled.
• Maintain repair logs and process special orders and Statements of Sale.
• Communicate with Corporate Merchants, Account Payable, Inventory Control, and vendors.
• Assist managers and associates on the selling floor and process fulfillment orders.

• 2+ years of experience in a similar role.
• Strong computer skills including Google and MS Office.
• Ability to work in a fast-paced, team-oriented environment with minimal supervision.
• Flexibility to work a schedule based on business needs.
• Attention to detail and organizational skills.
• Strong verbal and written communication skills.
• Ability to lift cartons up to 15 lbs and handle merchandise racks and carts.