SummaryAs a Stock Supervisor at Sawgrass Outlet, you will play a pivotal role in orchestrating and guiding the store team to ensure compliance with Valentino guidelines. You will optimize the efficiency of store back-end processes and uphold the highest standards of care for the company's products, serving as the crucial link between the back and front of house.
Responsibilities- Support the Store Manager in implementing retail operation policies related to back-of-house management.
- Organize sellable products to support the sale process and minimize client waiting time.
- Replenish merchandise promptly to ensure seamless availability on the shop floor.
- Manage orders and organization of non-sellable products such as stationary, packaging, and uniforms.
- Coordinate product intake and outflow to optimize stock capacity and maintain proper stock rotation.
- Execute omnichannel "ship-from-store" orders to minimize cancellation rates and enhance client satisfaction.
- Conduct regular cycle counts and annual stock-takes involving the store team.
- Track and reconcile stock discrepancies, reporting any stock loss or theft cases.
- Implement loss prevention policies and manage potential challenges.
- Control merchandise to identify defective or damaged items promptly.
- Assist colleagues in managing after-sales processes and ensuring client care.
Requirements- 3+ years of experience in inventory and stock management.
- Strong operational leadership and ability to guide the store team.
- Expertise in inventory accuracy and stock discrepancy resolution.
- Skills in implementing policies and conducting audits for loss prevention.
- Proficiency in ensuring product availability and handling before-and-after-sales processes.
- Ability to collaborate and coordinate between back and front of house.
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