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Brobston Group is the #1 source for luxury fashion, jewelry, beauty, and home décor jobs in North America. We specialize in retail, corporate, and executive consulting roles. We offer both hands-on recruiting services and tailored job posting services to luxury brands and retailers. Brobston Group was founded by William Brobston in 2017 and is based in New York City.

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  • Store Administrative Associate
Confidential Company
Confidential Company

Store Administrative Associate

Type
Full time
Industry
Luxury Watches and Jewelry
Location
Palm Beach Gardens, FL
Category
Administration, Operations
Remote
Not Remote
Seniority
Coordinator, Associate

No longer accepting applications

Jobs inner cover
Jobs inner cover

Summary

Confidential Company

Store Administrative Associate

Type
Full time
Industry
Luxury Watches and Jewelry
Location
Palm Beach Gardens, FL
Category
Administration, Operations
Remote
Not Remote
Seniority
Coordinator, Associate

No longer accepting applications

Application Type

In-House

Brobston Group is managing the hiring process. Our team screens all applicants and coaches you through the interview process.

Job Description

The Administrative Support functions as both a back-of-house support position and a front-of-house client-facing assistant. The Administrative Associate must be an effective multi-tasker, and is also responsible for representing the our brand through our Core Values in their day-to-day responsibilities. This position may be required to work weekends, some holidays, and peak sales periods.

Responsibilities
  • Answer incoming phone calls and direct calls to the appropriate associate or department. Ensure proper flow of correspondence for all messages through the store.
  • Initiate mail flow distribution through the store.
  • Engage in clerical duties such as acquisition of supplies, clerical duties, and point-of-sale duties.
  • Help coordinate and optimize the shipping and distribution process between corporate headquarters, customers, and stores. Review and assure adherence to proper shipping insurance procedures.
  • Assist with sales fulfillment process including, ringing sales, running customer credit cards, processing checks, handling cash, gift-wrapping, New Purchase Certificate (NPC) creation, and activating warranties.
  • Engage clients who are waiting for assistance from specific associates or on specialized products.
  • Attend regularly-scheduled staff training meetings, in-store vendor trainings, and monthly product trend sessions to ensure development and contributions to team and store success.
  • Various other administrative functions relating to support of sales and revenue process.
Skills
  • Excellent verbal and written communication skills.
  • Ability to stay calm in high-pressure or fast-moving situations, both behind the scenes and in front of clients.
  • Strong organizational skills.
  • Ability to work both independently and collectively with team members as needed.
  • Ability to handle and work with small, high-value merchandise.
  • Proficiency in Point of Sales (POS) systems and Microsoft Suite.
Education & Experience
  • High school diploma or equivalent (GED) and 1 year of relevant experience with administrative work or in retail inventory positions.
  • Experience in high-end jewelry or luxury environments.
  • Administrative experience in a fast-paced environment.
  • Experience working in back offices or inventory offices for multi-store or multi-location retail companies.


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