SummaryAs a Store Director at Gucci Aventura, you will lead and support all activities to achieve store business objectives, demonstrating an unsurpassed service culture for Gucci Miami Design District and Gucci Miami Design District Men’s. You will perform with high integrity in operations, loss prevention compliance, human resources management, as well as in visual merchandising presentation. You will be a dynamic and inspiring leader who has a strong background in relationship building skills, with both external and internal clients. As the Senior Director, you will represent the brand as a Gucci Ambassador by promoting the values and ambitions of the brand within the marketplace.
Responsibilities- Drive and maximize sales performance to consistently achieve the overall sales budget objectives while ensuring operational integrity and monitoring monthly profitability.
- Analyze monthly store performance and report current trends to cover every aspect of the business including competitor performance.
- Demonstrate sales leadership by playing an active role on the sales floor through customer engagement with top clients, ensuring the highest level of customer service is provided and annual mystery shop goals are met.
- Manage and support stock levels through direct communication with key business departments to maximize full price selling, maintaining a high sell through as well as alignment with new product launches.
- Train and communicate current collection knowledge to all associates to ensure the team is fully educated on brand pillars and season strategy and partner with the appropriate internal departments for product support.
- Communicate company set KPI’s and identify strategies to ensure performance standards are met.
- Develop and implement business action plans in collaboration with the Market Director to enhance sales for each product category and client tier segment.
- Lead the team to consistently establish relationships and propose local events through continuous networking and support product launches that promote high client attendance and strong sales results.
- Proactively follow current competitors and fashion trends, industry news and new innovations in technology.
Requirements- Minimum of 7 years of sales management experience in retail, luxury retail, or service-related industry.
- Bachelor’s Degree in a related field is preferred.
- Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business.
- Proven ability to drive positive customer experiences that build loyalty and deliver measurable results.
- Ability to manage competing priorities in a fast-paced environment.
- Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook.
- Industry awareness and strong business acumen.
- Strong verbal and written communication skills and excellent organizational skills.
- Passion for the Fashion Industry.
- Flexibility to work a retail schedule which will include evenings, weekends, and holidays.
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