SummaryAs a Store Director, you will effectively lead, develop, and support the sales and operations of a Tiffany store to meet and exceed sales and profitability targets. You will be a strong, decisive, and collaborative leader who builds a climate of service excellence and leads the team to deliver extraordinary client experiences.
Responsibilities- Lead, develop, and support the sales and operations of the store.
- Build a climate of service excellence and lead the team to deliver extraordinary client experiences.
- Partner with the Market Vice President to achieve commercial targets and drive client development.
- Manage and motivate the team to drive business through key product pillars.
- Elevate the in-store experience by consistently delivering memorable moments.
- Ensure continuous Guest Experience management presence on the sales floor.
- Optimize hospitality and store amenities to create unique experiences.
- Hire and develop talent to ensure a winning team.
- Prioritize diversity and cultivate inclusive environments.
- Provide qualitative feedback and utilize performance management processes to improve team engagement and performance.
Requirements- 7-10 years of sales management experience in retail or luxury retail.
- Proven track record in sales generation and managing sales goals.
- Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
- Proven ability to develop new opportunities and maintain client relationships.
- Proficiency with Microsoft Office, Word, Excel, Outlook, Visio, Power Point, Client tracking systems, and POS systems.
- Authorization to work in the United States.
- A college/university degree is desired.
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