Summary
The Store Director will lead Bulgari's Washington D.C. City Center boutique, driving sales performance, client development, and operational excellence. This role provides strategic direction, coaches and develops the store team, and partners with regional and corporate functions to deliver business plans and KPIs.
Responsibilities
- Lead and motivate the sales team to achieve budget targets and monitor store KPIs.
- Create, update, and execute annual and quarterly store strategies aligned with the RVP of Retail East.
- Develop and implement business plans in collaboration with merchandising and corporate partners.
- Manage personnel and discounting costs to meet financial projections and review category performance.
- Recruit, hire, coach, conduct performance reviews, and develop direct reports to build a high-performing team.
- Ensure consistent execution of selling standards, visual merchandising, loss prevention, inventory management, and store operational procedures.
- Spend majority of time on the sales floor (approximately 70%) while overseeing administrative responsibilities.
- Develop and execute client development strategies and cultivate relationships with external stakeholders and mall partners.
Requirements
- Minimum ten years of experience in luxury retail or dealing with luxury items.
- Proven managerial experience with the ability to develop and inspire diverse teams.
- Strong strategic thinking, decision-making, and practical business planning skills.
- Knowledge of local marketing, media landscapes, and ability to build industry relationships.
- Flexibility to work retail hours including weekdays, weekends, and holidays.
- Proficiency with Microsoft Office and ability to learn store operation software.
