SummaryAs a Store Director at Gucci East Hampton, you will lead and support all activities to achieve store business objectives, demonstrating an unsurpassed service culture. You will perform with high integrity in operations, loss prevention compliance, human resources management, and visual merchandising presentation. As a dynamic and inspiring leader, you will represent the brand as a Gucci Ambassador by promoting the values and ambitions of the brand within the marketplace.
Responsibilities- Drive and maximize sales performance to achieve sales budget objectives while ensuring operational integrity.
- Analyze monthly store performance and report current trends covering every aspect of the business.
- Demonstrate sales leadership by engaging with top clients and ensuring the highest level of customer service.
- Manage stock levels and communicate with key business departments to maximize full price selling.
- Train and communicate current collection knowledge to all associates.
- Develop and implement business action plans to enhance sales for each product category.
- Lead the team to establish relationships and propose local events through networking.
- Conduct monthly coaching sessions with associates to review performance and provide feedback.
- Attract, recruit, and retain a high performing team and build a talent pipeline.
- Manage the achievement of business objectives by utilizing a top client strategy.
- Collaborate with Operations, Human Resources, and Loss Prevention while adhering to company policies.
- Monitor store expenses and maintain store operating budget.
- Ensure timely submission of accounts payable invoices and cash disbursement policies.
- Oversee the processing of daily incoming and outbound merchandise requests and shipments.
- Support and maintain visual merchandising standards set by headquarters.
Requirements- Minimum of 7 years of sales management experience in retail, luxury retail, or service-related industry.
- Bachelor’s Degree in a related field is preferred.
- Ability to analyze selling reports and identify business trends.
- Proven ability to drive positive customer experiences that build loyalty.
- Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook.
- Strong verbal and written communication skills and excellent organizational skills.
- Flexibility to work a retail schedule including evenings, weekends, and holidays.
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