Store Director

As a Store Director at Tiffany & Co. in Charlotte, you will lead and develop the sales and operations team to meet and exceed sales and profitability targets. You will embody Tiffany's cultural values and deliver extraordinary client experiences, partnering with the Market Vice President.

• Lead and support the sales and operations of the store to achieve sales and profitability targets.
• Build a climate of service excellence and deliver extraordinary client experiences.
• Deepen client relationships to achieve sales plans and drive loyalty.
• Identify business opportunities and implement actions to achieve or exceed sales plans.
• Manage and motivate the team to drive business through key product pillars.
• Elevate the in-store experience by delivering memorable moments and optimizing hospitality.
• Develop and execute a Talent Action Plan to ensure a winning team.
• Provide feedback and recognition to improve team engagement and performance.

• 7-10 years of sales management experience in retail or luxury retail.
• Proven track record in sales generation and achieving sales goals.
• Flexibility to work non-traditional hours, including nights and weekends.
• Proficiency with Microsoft Office and client tracking systems.
• Authorization to work in the United States.
• Preferred: College degree and gemologist certification.