SummaryAs a Store Manager at Desert Hills, you will oversee the overall management of the store, including staff, merchandise, and customer service. You will be responsible for achieving sales objectives, maintaining high operational and merchandising standards, and developing a motivated team.
Responsibilities- Maintain a clear and effective store organization and communicate organizational changes.
- Engage in recruiting processes and provide systematic induction for new staff.
- Motivate the team and organize monthly reviews of staff performance.
- Assist sales associates with customer service issues and coach the team to maintain high customer service standards.
- Manage inventory, provide business reports, and maintain relationships with corporate and regional offices.
- Ensure store appearance adheres to grooming and styling standards.
- Create staff work schedules and manage planning of paid holidays and absences.
- Drive sales to meet or exceed budgets and aid sales associates in client relationships.
- Maintain merchandising standards and supervise store personnel.
Requirements- 7-10 years of store management experience, preferably in a luxury setting.
- Business School, University, or equivalent experience.
- Computer literate and able to learn various software packages.
- Action-oriented and results-driven with strong customer service orientation.
- Strong interpersonal skills and proficiency in resolving issues.
- Strong oral and written communication skills.
- Foreign languages are a plus.
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