SummaryAs a Store Manager at Moncler, you will be the Brand Leader responsible for achieving store business objectives and growing sales through strategic planning and execution. You will deliver exceptional service to clients and manage store operations efficiently, while leading recruitment strategies and supporting team development.
Responsibilities- Ensure Moncler Americas Sales and Service standards are consistently embodied by all store employees.
- Drive store sales and productivity through key KPI management.
- Conduct business analysis and develop action plans with the Regional Director.
- Execute Company strategic initiatives, policies, and procedures flawlessly in-store.
- Demonstrate sales leadership on the sales floor and engage with top clients.
- Lead the team in establishing client relationships and proposing local events.
- Coach store staff to comply with company initiatives and ensure execution of deliverables.
- Manage employee performance and provide motivation to the sales team.
- Attract, recruit, and hire high caliber talent and build a talent pipeline.
- Ensure a consistent and branded on-boarding experience for new hires.
- Partner with Regional Director and HR Director for employee relations issues.
- Oversee daily operations and maintain operational excellence.
- Monitor store expenses and maintain the operating budget.
- Oversee in-store after sales operations and consignment program.
- Support visual merchandising standards and execute floor change overs.
- Analyze reporting and support stock levels through communication with key departments.
- Train associates on current product knowledge and brand strategy.
- Respond to the competitive environment and identify future opportunities.
Requirements- Bachelor’s degree or equivalent.
- Minimum of 5 years of Retail Management experience, luxury experience preferred.
- Proven track record of successful sales generation and employee development.
- Results-driven and customer-focused.
- Impeccable communication skills at all levels.
- Strong leadership qualities and attention to detail.
- Ability to analyze business and take business-driving actions.
- Flexibility to work a retail schedule including evenings, weekends, and holidays.
- Proficient in Microsoft Office, POS, CRM & Inventory Management systems.
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