Store Manager - The Forum Shops In Caesars Palace

Summary

Lead and develop a professional store team to achieve sales and service targets for a new store opening at The Forum Shops in Caesars Palace. Manage store operations including P&L, budgets, merchandising, recruitment and collaboration with support departments to ensure company standards and exceptional customer experiences.

Responsibilities

• Lead and develop store team to achieve company goals and individual objectives
• Establish weekly and monthly objectives for the team
• Recruit and network in market to source top talent
• Own store P&L and manage budgets for salary, expenses and inventory
• Ensure merchandise is attractively displayed per visual guidelines
• Maintain store standards and operations to company requirements
• Collaborate with training and support departments to develop a gold standard team
• Align with Human Resources on policies procedures and development planning
• Provide highest level of customer service and clienteling to maximize sales

Requirements

• Minimum of 3 years experience in a customer service management role
• Strong leadership skills with ability to coach and motivate team
• Exceptional customer service and clienteling skills
• Professional verbal and written communication skills
• Experience managing budgets and P&L responsibility
• Ability to maintain visual merchandising and store standards
• Flexible schedule including nights weekends and holidays