SummaryWe are currently seeking a Store Manager who will report to the VP of Retail, East Coast & Canada, as part of our dynamic team in Tysons Galleria.
Responsibilities- Support the operations of the store, including the business performance, customer service and company image in the store.
- Drive the achievement of the store’s sale targets while also meeting individual sales goals.
- Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy.
- Mentor and coach retail associates in order to develop their competencies and support their growth while driving their individual sales and ultimately the sales of the store as a whole.
- Monitor proper use and ensure the quality of data in the sales staff’s client books, as well as working with sales staff to propose action plans.
- Manage recruiting for store associates and maintaining a pool of potential candidates.
- Facilitate staff trainings and new hire inductions, as well as ensuring the proper follow up steps are taken.
- Comply with and enforce Bottega Veneta standards and procedures.
- Deliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional manner.
- Effectively perform operational functions: opens and closes the store, register, and back office management procedures.
- Maintain an environment where all associates are treated fairly and with dignity and respect.
Requirements- Minimum of 5 years of retail experience in a managerial role.
- Ability to work in a team, possess organization awareness and flexibility.
- Demonstrate ability to adapt, strong knowledge of products and philosophy of the brand.
- Exemplary verbal and written communication skills.
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