SummaryAs a Store Operations Manager at Miami Design District, you will serve as a Brand Ambassador, responsible for driving store performance by managing both back of house and front of house operations. You will work closely with the Store Director and other leadership members to strategically enhance business performance.
Responsibilities- Ensure consistent embodiment of Moncler Americas Sales and Service standards.
- Manage and coach store team to maximize performance and provide excellent client experience.
- Recruit, interview, and hire a team to drive sales and deliver elevated service.
- Drive operational efficiency by adhering to store operating guidelines.
- Ensure proper stock management to enhance client experience and meet inventory expectations.
- Drive store performance through key KPI management and problem solving.
- Oversee daily operations ensuring efficiency and protection of company assets.
- Analyze reports and collaborate with Store Manager to drive business growth.
- Coach store staff to comply with company initiatives and programs.
- Develop team for individual growth and future leadership roles.
- Maintain a clean and efficient back of house environment.
Requirements- Bachelor’s Degree or equivalent.
- Minimum of 3-5 years of retail management experience.
- Experience in managing a team and luxury retail.
- Proven track record in sales generation and employee development.
- Proficient in MS Word, Excel, and Outlook.
- Authorization to work in the country of employment.
- Willingness to work overtime with short notice.
- Strong leadership qualities and attention to detail.
- Ability to analyze business and take action.
- Ability to handle merchandise weighing 0-40 pounds.
- Proficient in Microsoft Office, POS, CRM & Inventory Management systems.
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