SummaryAs a Store Supervisor at our Beverly Hills boutique, you will play a crucial role in leading the team to achieve business objectives. You will work closely with the Store Manager to ensure smooth operations, compliance, and exceptional customer service.
Responsibilities- Analyze monthly store performance and report on business trends.
- Engage with top clients and ensure high-level customer service.
- Develop and implement business action plans to increase sales.
- Lead daily store meetings and address employee inquiries.
- Conduct training sessions for store staff on product knowledge and selling skills.
- Monitor client appointments and ensure an elevated client experience.
- Collaborate with operations, loss prevention, and visual merchandising.
- Oversee daily operations activities including schedule and inventory management.
- Address employee relations issues and performance management.
- Implement stock procedures according to company standards.
- Promote a positive and professional team environment.
Requirements- Minimum of 2 years of sales management experience in luxury retail.
- Bachelor’s Degree in a related field is preferred.
- Ability to analyze selling reports and identify business trends.
- Proven ability to drive positive customer experiences.
- Ability to manage competing priorities in a fast-paced environment.
- Proficiency with Microsoft Office Suite.
- Strong verbal and written communication skills.
- Passion for men’s formalwear.
- Flexibility to work a retail schedule including evenings, weekends, and holidays.
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