SummaryAs a Style Advisor at CrossIron Mills, you will play a key role in delivering exceptional service to our discerning clientele. You will be responsible for building and developing a clientele that recognizes their key role in delivering a superior service experience.
Responsibilities- Build relationships with customers and create repeat clientele through personal sales and holistic selling in-store.
- Demonstrate an interest in fashion, menswear, and luxury.
- Educate clients on the features and benefits of our Club Harry Loyalty program.
- Participate in merchandising activities and store maintenance.
- Utilize resources to conduct new business driving measures and follow up with existing clientele on all aspects of their current needs.
- Prepare for each appointment and client meeting by strategizing what merchandise to present and creating opportunities for add-on sales.
Requirements- Minimum of 2 years of retail sales experience, preferably in a luxury environment.
- Experience in various departments such as sportswear, footwear, accessories, outerwear, tailored clothing, and made-to-measure is preferred.
- Passion for inspiring repeat business by creating exceptional customer service experiences both online and in-store.
- Desire to participate in training initiatives and incorporate acquired skills into daily activities.
- Interest in technology and how to use tech innovations to support the retail customer service function.
- Ability to work effectively as part of a team.
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