Summary
Lead and supervise daily merchandise operations including processing, placement, maintenance and fulfillment while supporting team development and adherence to visual and operational standards. Provide excellent customer service and assist with omni fulfillment and other store initiatives as needed. Maintain flexibility to work varied schedules and meet performance and dependability standards.
Responsibilities
- Lead, train and supervise merchandise operations team members.
- Process inbound merchandise and manage placement and presentation on the selling floor.
- Maintain merchandising standards and visual presentation per guidelines.
- Participate in floor recovery, supply replenishment and other store initiatives during peak periods.
- Locate merchandise and complete omni customer orders for fulfillment.
- Provide excellent customer service and promptly address customer needs.
- Use technology such as RF guns, PC, IOS devices and proprietary platforms for operations.
- Perform ad hoc responsibilities assigned by management.
Requirements
- Able to lift up to 50 pounds and perform physical tasks including climbing ladders and handling racks and carts.
- Strong computer skills and ability to use RF devices, Excel, Word and proprietary systems.
- Ability to learn and retain merchandising and visual standards.
- Ability to work in a fast paced, team oriented environment and multi task with minimal supervision.
- Consistent dependability to meet deadlines and follow through on tasks.
- Flexible schedule availability to meet business needs.
- Strong leadership and team building skills with a customer focused mindset.
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