Tailor - Brookfield Place

As a Tailor at ZEGNA's Brookfield Place boutique, you will provide top-tier alterations services, contributing to the overall sales success with your exceptional tailoring skills and knowledge of materials and sewing techniques. You will report directly to the General Manager and ensure the highest quality standards are met for all apparel leaving the Tailor Shop.

• Serve as an ambassador of the brand by presenting garment details to clients during fittings.
• Produce high-quality work and continuously seek improvement.
• Monitor and ensure the quality of all apparel meets ZEGNA standards.
• Provide exceptional customer service in alterations, upholding ZEGNA's standards.
• Communicate potential issues within the Tailor Shop to the General Manager.
• Collaborate with the General Manager to analyze and generate solutions.
• Work with Customer Advisors to resolve customer-related issues.
• Ensure timely communication of progress and timing for clothing repairs.

• Proven tailor skills and fitting experience.
• Excellent technical tailoring skills.
• Attention to detail, accuracy, and reliability.
• Resolution-oriented mindset.
• Strong communication skills.
• Customer-centric mindset.