SummaryAs a Team Lead at our Bal Harbour boutique, you will be an ambassador of the brand, responsible for creating strong client relationships, achieving sales goals, and ensuring the operations of the store create a seamless and luxurious experience for all clients.
Responsibilities- Build long-term client relationships and be an example of top performance by leveraging clienteling and developing a strong client database.
- Support conversion and new client acquisition through engaging selling ceremonies.
- Exceed personal sales targets, driving and developing client relationships and conversion contributing to the overall business.
- Maintain an awareness of all product knowledge information and merchandise.
- Support the company on operations efficiencies by ensuring that all store operations maximize productivity and provide feedback in process changes through the appropriate channels.
- Lead by example and adhere to the company’s policies and procedures.
- Be a referent for the team in the absence of the Store Manager.
- Perform any additional duties and responsibilities as required and communicated by management and/or the company.
Requirements- At least 3 years of luxury retail experience.
- Knowledge of in-store retail operations, including customer service, merchandising, and inventory management.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Excellent verbal and written communication skills in both English and Spanish.
- Self-sufficient and proactive attitude.
- Ability to work varied schedules, including weekends and holidays.
- Ability to lift, carry, and pull merchandise weighing 0-50 pounds.
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