SummaryAs a Team Lead at our Louis Vuitton store in Miami Design District, you will be an ambassador for our brand, supporting the Store Manager and/or Team Manager. You will play a key role in coaching and developing the team, building client relationships, driving sales, and ensuring exceptional client experiences. You will be a role model, upholding our brand values and demonstrating our commitment to clients and team members.
Responsibilities- Serve as a role model in sales, achieving personal goals while supporting the team in reaching theirs.
- Encourage cross-selling and repeat client visits.
- Cultivate and expand your own client portfolio.
- Maximize business opportunities through effective sales floor management, ensuring a visible presence and adherence to our service standards.
- Support the Store Manager and/or Team Manager in ensuring the team embodies our brand values in every client interaction.
- Provide consistent coaching to team members, identifying development needs and suggesting personalized action plans.
- Assist in identifying, recruiting, and developing talent, contributing to succession planning in partnership with the Store Manager and/or Team Manager.
- Motivate the team to drive business results, fostering a positive and collaborative work environment.
- Serve as the store's point person for the Corporate Merchandising team, providing feedback on product performance, quality, client insights, and market trends.
- Support the product category's business through team engagement, briefings, information sharing, and action plan implementation.
Requirements- 3+ years of experience in a retail setting.
- Strong leadership and coaching skills.
- Ability to build and maintain client relationships.
- Excellent communication and interpersonal skills.
- Proven ability to drive sales and achieve targets.
- Understanding of luxury retail and brand values.
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