Team Manager

Summary

Lead and mentor a retail team to drive sales and deliver exceptional client experiences in a luxury store. Collaborate with the Store Manager to own business and team performance, develop tailored coaching plans, and execute strategies to grow client relationships and product performance. Thrive in a fast paced dynamic retail environment with a commercial mindset and passion for customer service.

Responsibilities

• Lead and mentor store team to achieve sales goals and deliver high level client experience
• Collaborate with Store Manager to take ownership of business and team performance
• Develop and deliver tailored coaching and training for individual and team development
• Create and implement action plans to boost business and product performance
• Use visual merchandising and clienteling to enhance sales and client engagement
• Monitor local market and adapt strategies to meet commercial objectives
• Ensure consistent team animation and alignment with brand values

Requirements

• Proven leadership experience in retail, preferably within luxury sector
• Commercially minded with understanding of local market
• Strong coaching and people development skills
• Excellent client service and relationship building abilities
• Ability to work in a fast paced and evolving environment
• Agile approach to role with strong communication skills