SummaryThe Team Manager at Tiffany's Dallas NorthPark location will support the Director in leading, developing, and supporting the sales, operations, and security team members to meet or exceed sales targets and elevate the store experience. This role requires a dynamic, attentive, and inspiring leader who builds relationships with clients and acts as a mentor and coach, ensuring unsurpassed client service.
Responsibilities- Coach, guide, and support the sales and operations of the store to meet or exceed commercial and profitability targets.
- Lead the team to deliver extraordinary client experiences and partner with the Store Director.
- Deepen client relationships to achieve or exceed sales targets and KPIs.
- Manage and motivate the team to consistently achieve store sales targets.
- Drive client development activities to cultivate new and existing clients.
- Provide management presence on the sales floor, coaching the team and ensuring client experience expectations are met.
- Optimize hospitality and store amenities to create unique experiences.
- Attract, hire, and retain top talent to cultivate a high-performance climate.
- Train, coach, and provide feedback to improve team engagement and performance.
- Champion operational efficiency and effectiveness, ensuring compliance with internal control procedures.
Requirements- Minimum of 3 years of retail or luxury retail store management experience.
- Proven track record in sales generation and managing sales results.
- Flexibility to work non-traditional hours, including nights and weekends.
- Proficiency with Microsoft Office and client tracking systems.
- Authorization to work in the United States.
- Preferred: College degree and gemologist certification.
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