SummaryAs a Watch Technician Diagnostician - Level 2 at Richemont Americas in Fort Worth, TX, you will be responsible for the accurate diagnosis and efficient repair of watches, ensuring all timepieces meet Richemont's standards of quality and precision. You will focus on quick interventions for basic watches and clocks, working closely with the RTC Assistant Manager - Admin.
Responsibilities- Diagnose and assess the condition of timepieces to identify issues based on client requests.
- Select appropriate services, adhering to brand policies and client needs.
- Identify necessary spare parts for repairs.
- Perform quick interventions, adhering to brand policies and Richemont processes.
- Dismantle timepieces, removing straps/bracelets and separating movements/dials/hands from case components.
- Disassemble and assemble watch case components, ensuring waterproof integrity.
- Perform initial quality control checks and transfer completed pieces to the Quality Control Department.
- Adhere to Richemont North America specifications for tools, procedures, and quality standards.
- Maintain tools and equipment, ensuring calibration and optimal condition.
- Maintain a clean, organized, and safe working environment.
- Generate periodic reports as needed.
Requirements- High School Diploma or GED required.
- Technical experience in the watch industry preferred.
- Experience with luxury brands is a plus.
- Exceptional dexterity and focus for handling small parts.
- Understanding of mechanical applications is a plus.
- Ability to follow instructions and deliver high-quality work.
- Proven ability to thrive in a fast-paced environment.
- Good communication and listening skills.
- Computer skills are a plus.
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