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Sales Supervisor, Fine Jewelry & Timepiece
Christian Dior
Dallas
Luxury Watches and Jewelry
Full time
Posted 3 weeks ago
Copied
Market: TX - Dallas
Industry Segment: Luxury Watches and Jewelry
Category: Retail Sales
Seniority: Supervisor
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

Job purpose:

Working with the Boutique Manager and or Assistant Manager/Department Manager, the Sales Supervisor is responsible for assisting with the day-to-day management of the boutique and the achievement of sales goals for specific product categories. The Sales Supervisor ensures the highest level of customer service in line with Christian Dior expectations:

  • Meet sales targets and minimize stock losses
  • Demonstrate excellent product and range knowledge
  • Participate to staffing, scheduling, merchandising and inventory
  • Supervise, coach and motive the team members

Profile

Tasks and responsibilities

Commercial Performance and Team Management:

  • Increase sales and measure sales performance and conversion rates daily.
  • Provide and inspire outstanding service to our customers.
  • Assist in assigning and monitoring sales goals of Sales Associates
  • Responsible for clientele development
  • Participate in the preparation of merchandise displays and presentations, exercising independent judgment and discretion in applying merchandising concepts and guidelines.
  • Train, coach, develop, and lead sales associates in selling skills
  • Conduct and/or participate in regular store meetings to discuss performance, sales training, product knowledge, merchandising, and to convey other necessary information to management staff and associates.
  • Facilitate proper communication between management and associates.

Clientele Service and Management:

  • Participate in the coordination of sales promotion activities, which include seasonal sales, trunk shows, contests, including proper use of in-store signs advertising sales and promotions.
  • Train the team on optimizing Capture Rate and After Sale do develop personal customer database

Product and Stock Management:

  • Gather merchandise for transfers, damages, and returns-to-vendor (Rtv’s).
  • Oversee and participate in department inventories.
  • Monitor proper pricing of merchandise
  • Minimize stock losses

Additional Information

Process Management:

  • Oversee compliance of associates with established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, merchandise handling, security, sales and record-keeping procedures.
  • Help solve problems that affect the department’s service, efficiency, and productivity.
  • Lock and secure the store, and oversee compliance with all security procedures.
  • Any other tasks as assigned from time to time.

Skills and competencies

Ability to:

  • Develop and train associates, build relationships, utilize skills of associates most appropriately
  • Provide outstanding customer service
  • effectively manage sales staff toward achievement of sales and clienteling objectives
  • Manage boutique operations effectively including attendance, merchandising, and housekeeping standards
  • Merchandize effectively
  • Maintain a fair, consistent set of standards as they apply to work force
  • Adjust priorities and manage time wisely in a fast-paced environment
  • Communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to associates
  • Operate all equipment necessary to perform the job, including Pos systems, Pc, phone systems, cash register, sensor-tag remover, and all other office equipment.

Requirements

  • 4+ years of retail experience required, preferably with at least 1 year of management, in a luxury product setting.
  • Sense of initiative and commercial creativity with fashion sensitivity
  • Strong knowledge of the luxury industry with fashion sensitivity consistent with the brand.
  • Demonstration of own initiative
  • Ability to maintain presence on selling floor for long periods as needed.
  • Strong interpersonal, communication, organization and follow-through skills

About Christian Dior

Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. His visionary spirit never ceased to make Clients all over the world feel more beautiful, an inspiration for his successors to this day.

Christian Dior Couture, the House of Dreams, is recognized for its French heritage & vibrant culture sublimating its unique Savoir-faire and Creativity through empowering “metiers d’art”. Our Maison is a destination for sustainable growth & success where we shape the future of our Talents in a positive, authentic & generous environment. We bloom & deliver excellence with passion, determination, courage & optimism to offer meaningful & daring codes.

Rich in exceptional heritage, with a community of more than 8.000 talents, our House embodies Christian Dior’s “House of Talents” today more than ever.

Sales Supervisor, Fine Jewelry & Timepiece
Christian Dior
Dallas
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Sales Supervisor, Fine Jewelry & Timepiece
Christian Dior
Dallas

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