Administrative Manager

Summary

The Administrative Manager supports showroom and office operations with a focus on client service, administrative oversight, and team development. This role provides hands-on support on the sales floor as needed while coaching and training office staff and ensuring adherence to company policies and procedures. The manager coordinates inventory, payroll, shipping/receiving, and repair workflows to maintain efficient store operations.

Responsibilities

• Assist clients with purchases, repairs, and service inquiries in a professional manner.
• Provide relief coverage on the sales floor and support sales professionals and management.
• Coach, train, and develop office staff and ensure adherence to company policies and procedures.
• Manage inventory control, physical inventory reconciliation, and transfer documentation.
• Oversee shipping and receiving, prepare packages for mailing, and handle incoming/outgoing transfers.
• Reconcile and finalize payroll for posting and ensure sales transactions and bank deposits follow policy.
• Oversee the repair department to ensure timely completion of repairs and maintain showroom/office maintenance.
• Perform opening and closing procedures and ensure the store has necessary supplies.

Requirements

• 3+ years of administrative experience, preferably in a retail operations environment.
• Strong client service and selling skills with excellent interpersonal and communication abilities.
• Detail oriented with strong organizational skills and the ability to multitask in a fast-paced environment.
• Ability to work a flexible schedule including evenings and weekends to accommodate store hours.