Advisor Beauty - Le Labo

As a Beauty Advisor at Le Labo, you will be responsible for developing deep, long-lasting relationships with customers to increase sales, service, and loyalty. Your role will involve providing exceptional customer service and sharing your expert product knowledge with the store team.

• Deliver extraordinary service to all customers consistently.
• Exceed personal sales and service goals and targets.
• Build a loyal client base by acquiring new customers and retaining existing ones.
• Share expert product knowledge with the store selling team.
• Maintain relationships with buyers, vendors, and selling managers.
• Drive brand sales by identifying marketing opportunities and executing events.
• Attend educational sessions, including product knowledge and vendor seminars.
• Perform floor recovery, visual merchandising, and related sales support tasks.
• Communicate with personal clients about in-store events and merchandise requests.
• Resolve customer service issues and collaborate with management on complex issues.

• High school diploma.
• Proven ability to exceed sales targets.
• Collaborative team-oriented work style.
• Ability to work in a fast-paced environment with minimal supervision.
• Flexible schedule, including nights, weekends, and holidays.
• Minimum of 2 years experience in a commission-based sales environment.
• Make-up artistry or aesthetics certificate may be required for certain brands.
• Prior retail sales experience in a luxury environment preferred.