Alterationist

As an Alterationist at Holt Renfrew, you will play a crucial role in ensuring that garments meet client specifications through expert fitting, pinning, marking, and altering. You will work closely with Sales Associates to deliver exceptional customer satisfaction in a luxury retail environment.

• Measure clients to determine scope of work.
• Pin and mark garments according to fabric type to ensure correct fit.
• Complete alterations to the highest technical standard.
• Deliver completed garments on or before the promised date.
• Inform clients of alteration charges as per the current price list.
• Confirm and communicate promise date for completed alterations.
• Provide expert guidance on cut and fit.
• Complete designated sections of alterations tag.
• Follow Holt Renfrew price list.
• Inform department manager of supply requirements or equipment repair needs.
• Maintain department in a clean and orderly fashion.
• Comply with all Health & Safety policies and requirements.

• Technical training in tailoring or seamstress work, or equivalent.
• 2 years of experience in a similar capacity.
• Experience in altering luxury fabrications.
• Ability to communicate comfortably and clearly in English and/or French.