Alterations Associate - Chestnut Hill

Summary

The Alterations Associate performs garment alterations and minor repairs to support store operations and deliver a positive customer experience. The role requires attention to detail, quality work, and meeting customer specifications on time.

Responsibilities

• Sew garments and perform basic to advanced alterations, including work on sleeves, backs, sides, collars, and bodices.
• Complete minor repairs and replace buttons.
• Explain alteration services to customers, respond to inquiries, and provide a pleasant, knowledgeable experience.
• Deliver quality work on time while minimizing waste and supporting profitability.

Requirements

• High school diploma or equivalent.
• 1-2 years of direct experience.
• Strong interpersonal and communication skills.
• Ability to adapt to changing priorities and work independently or as part of a team.
• Availability to work a flexible retail schedule, including days, evenings, weekends, and holidays.
• Ability to stand and walk for extended periods, use store technology, and frequently lift or move up to 25 pounds.