Alterations Associate - South Coast Plaza

Summary

The Alterations Associate performs garment alterations and repairs to support a smooth customer shopping experience. The role requires attention to detail, speed, and collaboration to deliver quality work on time.

Responsibilities

• Perform basic to advanced garment alterations, including work on sleeves, backs, sides, collars, and bodices.
• Complete minor repairs and replace buttons.
• Explain alteration services to customers, respond to inquiries, and provide a positive experience.
• Meet customer specifications and complete quality work on time.

Requirements

• High school diploma or equivalent.
• 1-2 years of direct experience.
• Strong interpersonal and communication skills.
• Ability to adapt to changing priorities and work independently or as part of a team.
• Ability to work a flexible retail schedule, including evenings, weekends, and holidays.
• Ability to stand and walk for extended periods, use store technology, and frequently lift or move up to 25 pounds.