Summary
Responsible for producing high quality altered merchandise within established time standards while providing excellent client service and maintaining strong relationships with clients and boutique team members. Works with luxury fabrics and complex details unique to the brand and reports to the Operations Manager. Ensures equipment is maintained and alterations are executed accurately and efficiently.
Responsibilities
- Perform hemming, mending, lengthening, taking in and letting out seams on client garments
- Fit garments on clients to determine alteration needs and suggest styling and fitting advice
- Construct garments according to clients specifications and preferences
- Organize and maintain client owned pieces and label items with alteration requirements
- Maintain up to date knowledge of alteration techniques specific to luxury garments and fabrics
- Ensure sewing machines and equipment are in proper working order
- Work with team members and management to meet production standards and timelines
- Use irons and pressing machines to finish garments and remove creases
- Communicate with clients to determine specifications needs and preferences
Requirements
- Minimum five years previous alterations experience in a luxury retail environment preferred
- Strong technical background in specialty skills such as leather knits double-face beading fine tailoring and buttonholes
- Sound knowledge of various fabrics and sewing techniques
- Excellent communication and exceptional client service skills
- Detail oriented with ability to work under time constraints
- Minimum High School Diploma
- Ability to lift 15 lb and a flexible schedule to work late nights weekends and some holidays
- Ability to thrive in a team environment and desire to learn and grow professionally
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